What’s the Business License Requirement?

Support Pages What’s the Business License Requirement? California law (AB5) requires independent contractors in California to have a business license in the location(s) where they operate. Compliance with all laws, including local regulations regarding business licenses, is required under the GoSignify Terms of Service. Articles in this section What We are Doing to Protect the […]

How do I know what my rate should be?

Support Pages How do I know what my rate should be? As an interpreter, setting your hourly rate can be a challenging task. There are several factors you should consider before you finalize your pricing structure. However, you must remember that your hourly rate is not just a number; it reflects the quality of your […]

How Do I Cancel An Assignment?

Support Pages How Do I Cancel An Assignment? If you must cancel an assignment you can do so by clicking ‘Cancel’ found at the bottom of the assignment details. Articles in this section How Do I Cancel An Assignment? Facebook Twitter Instagram Linkedin © GoSignify, Inc. 2023

When Will I Be Billed?

Support Pages When Will I Be Charged? Interpreters are able to bill you for services from the moment an assignment begins. We encourage Interpreters to submit charges within 24 hours from the completion of the assignment. Articles in this section When Will I Be Charged?​ Facebook Twitter Instagram Linkedin © GoSignify, Inc. 2023

How Long Does it Take to Get A Response?​

Support Pages How Long Does it Take to Get A Response?​ We work hard to ensure your wait times are less than 20 minutes. However, depending on demand wait times may be longer.   If you have a special request, please contact us at info@gosignify.com. Articles in this section How Long Does it Take to […]

What Is the Hourly Minimum?​

Support Pages What Is the Hourly Minimum? GoSignify strictly enforces a 2-hour minimum. However, Interpreters on the platform are freelancers and set their terms independently. Review their profiles before requesting their services.   Demand for languages may differ significantly by region. Interpreters set terms according to demand.    In addition, for longer settings such as […]

How Do I Pay My Interpreter?​

Support Pages How Do I Pay My Interpreter? GoSignify is a cashless platform. You will be required to enter a valid credit card number to request interpretation.   Don’t worry. You will not be billed until after your assignment is complete. Articles in this section How Will I Pay My Interpreter?​ Facebook Twitter Instagram Linkedin […]

Are Interpreters Required to be Licensed?​

Support Pages Are Interpreters Required to be Licensed? Every state in the U.S. requires a certified court interpreters for on-the-record work. This is a requirement of the Federal law, Title VI of the Civil Rights Act of 1963. The National Center of State Courts publishes each state’s Language Access Program. Check your state to understand […]

How Far In Advance Can I Book?

Interpreters can be booked at any time. However, planning for your interpretation is the best strategy to ensure your interpreter has time to prepare and…

Can Interpreters Work On-site or Remote?

Support Pages Can Interpreters Work On-site or Remote? Interpreters can work either on-site or remote.    When posting a request, our concierge will ask you if your assignment is on-site or remote. For on-site, simply add the address for your setting. Our system will show you which interpreters are closest to the location.   For […]